If you have plugged the USB installation media from where you want to install the new operating system into a 3.0 USB on your computer, try disconnecting it and connecting to a 2.0 port. Good luck! Solution 1: Switch to a USB 2.0 Port There are quite a few different solutions to this problem so make sure you try out all of them and we are certain that one of them will be successful. The message indicates that the drivers on the installation media are either missing or corrupt but we will show that this is not always the case. This error is quite specific as it occurs when users are either trying to reinstall their current operating system or when they are installing a new one using a DVD or USB installation storage device.
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